All States except New York | Phone: 1-800-387-2747 Fax: 617-572-1571 TTY #: 800-832-5282 Email: |
New York |
Phone: 1-888-267-7781 Fax: 617-572-1571 Email: webmail@jhancock.com |
Mailing Address:
Life Post Issue Services
John Hancock Insurance Co.
P O Box 55979
Boston MA 02205
Long-Term Care |
John Hancock LTC Policyholder Services PO BOX 55978 John Hancock LTC Claims PO BOX 55231 If you purchased your plan through an employer: - And have a policy related question: - And have a claims related question: If you purchased your plan individually: - And have a policy related question: - And have a claims related question: If you have questions or issues accessing our online portal: Call: 1-844-798-3001 |
John Hancock Insurance Headquarters:
200 Berkeley St
Boston, MA, 02116
MLINY072418137