Policyholder contact information

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Online Payments

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Online Forms

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life insurance customer service forms you need.

Frequently Asked Questions

Customer Service Frequently Asked Questions for Policyholders and Beneficiaries:

Before 1/1/05
Originally a Manulife Customer
After 12/31/04

Insurance policies and/or associated riders and features may not be available in all states. Insurance products are issued by John Hancock Life Insurance Company (U.S.A),197 Clarendon Street, Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, 100 Summit Lake Drive, 2nd floor, Valhalla, NY 10595.