Life Insurance Policyholder Services

I'm looking for information on:

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Managing a claim

Information and tools to help initiate a claim or manage your existing claim

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Policy change forms

Access all of John Hancock’s customer service forms in one convenient location

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Make a payment

John Hancock ePay allows you to make a quick and convenient electronic payment

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Fund information

Get information on the fund portfolio available on variable life policies

Contact Us

Need help with policy information about your policy or that of a loved one? Contact us and we're happy to answer your questions.

MLINY072418124