LTC Group/Employer
purchased plans


John Hancock is dedicated to helping you with any questions or issues you may have related to the ownership and management of your employer purchased long-term care coverage.   Please review the information below for guidance and information that you may find helpful.

Frequently Asked Questions

Contact Us

For any questions related to your Long-Term Care coverage, our customer service representatives are happy to help.

For communications specific to group/employer purchased plans, mail to:                                                                                                    

John Hancock
PO BOX 55978
Boston, MA 02205