You can pay annually, semi-annually and quarterly by either Automatic Deduction Plan (ADP) or direct bill. You can pay monthly by Automatic Deduction Plan..
John Hancock is dedicated to helping you with any questions or issues you may have related to the ownership and management of your individually purchased long-term care coverage. Please review the information below for guidance and information that you may find helpful.
For any questions related to your Long-Term Care coverage, our customer service representatives are happy to help.
For communications specific to individual purchased plans, mail to:
John Hancock
LTC PHS
PO BOX 55978
Boston, MA 02205
MLINY121318038